The Department of Industrial Management at the College of Administration and Economics, University of Mosul, discussed the Master’s thesis titled: "The Impact of Business Process Reengineering on the Quality of E-Service." The current study, submitted by the student Fawaz Yaqzan Muzafar Al-Jubouri in the Department of Industrial Management, aimed to highlight that the shift toward digital e-services has become a central concern for many organizations, especially in light of the global expansion of digital transformation, with the ultimate goal of achieving a high level of service quality. The study concluded with several key findings, most importantly: the necessity of giving sufficient [Read More]