The Department of Business Administration at the College of Administration and Economics - University of Mosul witnessed the discussion of a Master’s thesis entitled: “The Impact of Human Resource Planning Elements on the Quality of Public Services”, submitted by the student Ali Samir Fathi Al-Ta’i, at Discussion Hall No. (1). The study aimed to identify the extent of the impact of human resource planning elements, represented by (forecasting the supply of employees, human resource recruitment planning, human resource training planning, and employee inventory), on the dimensions of public service quality, namely (reliability of public services, tangibility of services, service responsiveness, quality [Read More]