The Department of Industrial Management at the College of Administration and Economics, University of Mosul, discussed on Monday, August 17, 2026, a master’s thesis titled "The Role of Green Operations in Enhancing Customer Satisfaction," submitted by the student Ayat Basil Saleh Al-Farha, in Discussion Hall No. (1). ​The study aimed to analyze the role of green operations in enhancing customer satisfaction through an applied study at the General Company for Textile and Leather Industries / Waladi Garments Factory, and to demonstrate the impact of adopting eco-friendly practices on improving performance and enhancing the value provided to customers. ​The results showed that [Read More]