The Department of Industrial Management at the College of Administration and Economics, University of Mosul, discussed on Thursday, September 10, 2026, a Master’s thesis titled "The Role of Lean Management in Improving Service Quality," presented by the student Saad Jamal Abdulmajeed Al-Jubouri, in Discussion Hall No. (1). ​The study aimed to identify the positive impacts and reflections adopted by lean management in enhancing service quality by incorporating a modern management philosophy based on contemporary managerial approaches. Additionally, it sought to evaluate the level of implementation of lean management dimensions in the Nimrud Municipality and measure the quality of services provided there. [Read More]